nikki Privacy Policy

This page describes what we collect when you use nikki and how we keep that data protected. We collect personal information to verify your identity, process your deposits and withdrawals through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet, and to comply with the laws of jurisdictions where nikki operates.

We do not sell your information to advertisers or marketing companies. We do not share your nikki account details with unaffiliated third parties except when required by law or to complete your payment transactions. Your data is protected by standard encryption and access controls.

Our nikki privacy practices are described in detail below. If you have questions after reading this policy, contact our support team during business hours.

What we collect on nikki

When you create a nikki account, we ask for your name, email address, phone number, and date of birth. We use this information to verify your identity and prevent duplicate accounts. We also collect your payment method information—the e-wallet or bank account you choose to deposit from. This data allows us to process your deposits and withdrawals.

We track your nikki account activity: bets placed, games played, deposits, withdrawals, and account balance changes. We collect this data to maintain your account, calculate winnings and losses, and detect fraud or unusual patterns. We also log the devices and locations you use to access nikki for security purposes.

We do not collect payment card details directly. When you fund nikki via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, your payment provider handles the transaction. We receive confirmation that the transfer completed, but we do not store your full card or bank account number on our nikki servers.

How we use your nikki data

We use your nikki account information to verify your identity and prevent fraud. We match your name and date of birth against our records to ensure you are the rightful account owner. We use your payment data to process deposits and withdrawals. When you request a withdrawal from nikki, we return your funds to the same payment method you used to deposit, using your account information to confirm the transaction.

We analyze your nikki account activity to detect fraud, money laundering, and other illicit behavior. We also use your data to comply with laws and regulations in jurisdictions where nikki operates. If a court or government agency requests information about a nikki account, we may disclose data as required by law.

We do not use your nikki data for marketing or advertising without your consent. We do not sell your information to third parties. We may use your email address to notify you of account activity, policy changes, or security issues—but we do not send unsolicited promotional emails unless you opt in.

Third parties and nikki data processors

We use third-party companies to process nikki payments and provide technical support. When you deposit via mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, or local payment, we share your payment information with that payment provider. They process the transfer and report back to us. These payment providers operate under their own privacy policies—we recommend reviewing their terms before using nikki.

We may also use third-party servers to host nikki data. Our servers may sit outside your jurisdiction. If your nikki account is hosted on servers in another country, your data may be subject to that country's laws and regulations. By using nikki, you consent to this data transfer.

We do not share nikki account data with advertising networks, social media platforms, or marketing agencies. We do not allow third parties to track you through cookies on our nikki platform except as needed to support site functionality and fraud detection.

Cookies and tracking on nikki

We use cookies on nikki to keep you logged in, remember your preferences, and detect fraud. Cookies are small files stored on your device that allow nikki to recognize you when you return. We do not use cookies to track you across other websites.

Most browsers allow you to refuse cookies or alert you when a cookie is set. If you disable cookies on nikki, some features may not work properly—for example, you may be logged out frequently or unable to access your account history. We recommend allowing nikki cookies for a smoother experience.

Your rights regarding nikki data

You have the right to access your nikki account information at any time by logging in. You can view your personal details, payment methods, account balance, and transaction history. If you spot an error or want to update your information, contact our support team and we will correct it.

You can request to close your nikki account at any time. When you close your account, we retain your data for as long as required by law—typically several years to comply with anti-money-laundering regulations and tax requirements. After the retention period, we delete your nikki data from active servers.

You can request a copy of all nikki data associated with your account. Send a written request to our support team, and we will provide your information in a readable format. Requests for data export may take several business days to process.

Data security on nikki

We protect nikki data using standard encryption (HTTPS) for all data transmitted between your device and our servers. Your password is hashed and stored securely. We do not store your nikki password in plain text and cannot recover it if you forget it—we can only reset it.

Our nikki servers are protected by firewalls and intrusion detection. We limit access to nikki data to authorized employees who need it to do their jobs. We conduct regular security audits and vulnerability testing to detect weaknesses.

While we use industry-standard security measures, no system is completely secure. If we discover a data breach affecting nikki accounts, we will notify you as soon as possible and provide guidance on protecting your account.

Data retention and deletion on nikki

We retain nikki account data for as long as your account is active, plus additional time as required by law. After you close your nikki account, we keep your data for several years to comply with anti-fraud, anti-money-laundering, and tax regulations. Once the legal retention period expires, we delete your nikki data from active systems.

Deleted nikki data is removed from our primary servers but may persist in backups for additional time. These backups are encrypted and access-restricted. Eventually, backup copies are also purged.

Changes to our nikki privacy policy

We may update this nikki privacy policy if our practices change or if required by law. We will notify you of material changes by email or by posting a notice on our nikki platform. Your continued use of nikki after a policy update constitutes your acceptance of the new terms.

Contact us about nikki privacy

If you have questions about this nikki privacy policy, your data, or how we protect your information, contact our support team. You can reach us via live chat on the nikki platform during business hours or by email. We aim to respond to privacy inquiries within a few business days.

For data access requests, account deletion, or formal privacy complaints, send an email to our support address and mark your message clearly as a privacy request. We will forward your inquiry to our data protection team for handling.